What are the SASSA Working Hours and Days in 2025?

Do you need to visit a SASSA branch but unsure when they’re open? Missing the right time can delay your grant application or payment collection. Here’s exactly when SASSA is open in 2025 so you don’t waste a trip.

SASSA Office Days and Hours for 2025

The South African Social Security Agency (SASSA) provides in-person services across the country to help citizens access critical grants and support.

In 2025, the working days and office hours remain largely consistent across provinces, though local variations may occur.

Standard SASSA Working Days (Nationwide)

• Monday to Friday – Open for all services
• Weekends – Generally closed, with limited Saturday service at select branches
• Public Holidays – Closed nationwide

SASSA Working Hours and Days

Day	Opening Time	Closing Time
Monday – Friday	7:30 AM – 8:00 AM	4:30 PM – 5:00 PM
Saturday (selected)	8:00 AM	12:00 PM
Sunday & Holidays	Closed	Closed

Branches Open on Saturdays in 2025

While most branches remain closed on weekends, specific offices operate on Saturdays for limited services. This helps ease congestion during the week and supports those who can’t visit Monday to Friday.

Branches with Saturday Hours:

• Cape Town
• Krugersdorp

Saturday Service Hours:

• Start: 8:00 AM
• End: 12:00 PM

These branches offer essential support such as:

• SASSA SRD R370 grant status checks
• Card-related services (replacements or queries)
• Assistance with payment issues or collections

What Services Can You Access During SASSA Office Hours?

During normal business hours, all SASSA offices provide full support services to eligible citizens. These include:

• New grant applications for:
  • Older Person’s Grant
  • Disability Grant
  • Child Support Grant
• SRD R370 grant status updates and payment assistance
• Card replacements or PIN resets
• Updating personal or banking details
• Filing renewals or supporting documents
• Assistance with delayed or missed payments
• General inquiries and case follow-ups

Why Early Arrival Matters?

SASSA offices serve millions of beneficiaries each month, which leads to long lines especially in urban and high-demand areas. To improve your chances of getting assistance the same day:

• Arrive by 7:00 AM to join the queue early
• Bring your ID, grant documents, and any supporting paperwork
• Carry water, snacks, and something to sit on
• Double-check the hours of your local branch before heading out

Avoid Visiting on These Days

To save time and avoid frustration, do not visit SASSA offices on:

• Sundays
• South African public holidays
• Late Friday afternoons (queues are longest, and staff may close entries before 5:00 PM)

Instead, plan your visit during early weekdays when queues are shorter, and staff can process more requests.

Prefer Not to Stand in Line? Use Direct Bank Payments

If eligible, request SASSA to deposit your grant directly into your bank account. This:

• Eliminates the need for in-person cash collection
• Allows access through ATMs or mobile banking apps
• Offers 24/7 access to funds without waiting in lines

To activate this option, visit your nearest SASSA office with:

• Proof of banking details (stamped bank letter)
• Your ID and grant reference

Can Someone Go to SASSA for You?

Yes. If you’re unable to visit in person due to age, disability, or medical reasons, a trusted individual can represent you.

They must bring:

• Their own ID
• Your ID copy
• A signed letter of permission or affidavit

This helps ensure you meet deadlines for grant applications, renewals, or other time-sensitive support without the stress of traveling yourself.