SASSA Bank Verification Pending? Here’s the Complete Fix
Have you ever checked your SASSA Status and felt confused seeing “Bank Verification Pending”? That message can be frustrating especially when you really need the grant money.
But it usually means there’s a problem with the details you submitted. And the good news? Most of the time, it’s fixable.
How to Fix SASSA Bank Verification Pending? (Quick Summary)
Contents
- 1 How to Fix SASSA Bank Verification Pending? (Quick Summary)
- 2 Why SASSA Verifies Your Bank Details?
- 3 Top Causes of SASSA Bank Verification Pending
- 4 How Long Does SASSA Bank Verification Take?
- 5 What Happens After Bank Verification Is Complete?
- 6 How to Fix a “Bank Verification Pending” Status?
- 7 Can You Use Someone Else’s Bank Account?
- 8 Final Thoughts
To fix SASSA bank details verification pending, visit the SASSA SRD website, update your banking details using an active account registered in your name, and double-check for errors. After updating, allow 7–10 business days for verification. If delays continue, contact SASSA directly or visit your nearest office with valid ID and bank proof.
Why SASSA Verifies Your Bank Details?
The South African Social Security Agency (SASSA) directly transfers approved grant money into each applicant’s personal bank account.
This includes the R370 Social Relief of Distress (SRD) Grant, child support grants, disability grants, and others.
To prevent fraud and ensure that funds go to the correct person, SASSA works with banks to verify account ownership.
They compare your ID number, name, and bank account information with what the bank has on record. If there’s even a small mismatch, the verification will be delayed or fail entirely.
So when your SASSA status says “Bank Verification Pending,” it means the system hasn’t yet confirmed your bank details.
This doesn’t mean your application is declined but it does mean payment is on hold until the issue is fixed.
Top Causes of SASSA Bank Verification Pending
1. Dormant or Inactive Bank Account
One of the most common reasons for pending bank verification is using an account that hasn’t been active for a long time. If you submit a dormant account one with no recent deposits or activity the bank may not confirm your details, and SASSA will not process the payment.
What to do:
Make sure your bank account is active and in use. Even a small deposit can help reactivate it before submitting it for verification.
2. Incorrect Account Details Submitted
A simple typo can delay your grant for weeks. If you mistakenly enter the wrong account number, omit a digit, or mix up your branch code, the bank won’t be able to confirm the account belongs to you.
What to do:
Double-check everything before submitting. Your account number, bank name, and branch code must be correct. Also, the account must be in your own name SASSA does not allow payments into someone else’s account.
3. Mismatched Personal Information
This is one of the biggest reasons for failed bank verifications. If your name or ID number on the SASSA application doesn’t match the information the bank has on file, verification will fail. For example, if your ID has a middle name but your bank profile doesn’t, that could cause an issue.
What to do:
Ensure your banking profile matches your SASSA application exactly same spelling, same format. If there’s a mistake, visit your bank to update your details or resubmit correct information to SASSA.
How Long Does SASSA Bank Verification Take?
On average, SASSA’s bank verification process takes 7 to 10 business days. This timeline assumes all submitted information is correct and matches bank records.
However, if there’s a mismatch or error, the delay could stretch longer. That’s why it’s critical to monitor your status regularly at https://srd.sassa.gov.za and fix issues as soon as they appear.
What Happens After Bank Verification Is Complete?
Once your bank details are approved, the payment process begins. Typically, SASSA releases grant payments within 7 to 10 days after verification is completed. You will receive an SMS once the payment is ready.
Make sure your phone number is also correct in the system, or you might miss important updates.
How to Fix a “Bank Verification Pending” Status?
If your status stays stuck for more than 10 working days, here’s what you should do:
1. Recheck your details at the SASSA portal
Visit the official SRD website and ensure your account number and bank name are entered correctly.
2. Change your SASSA Banking Details
If you suspect the issue is with the bank account itself, update it through the SRD website. Use an active, personal account.
3. Visit a SASSA office or call
If the problem continues, contact SASSA directly via their toll-free number 0800 60 10 11, or go to your nearest office with your ID and bank confirmation letter.
4. Update your banking profile
If the mismatch is due to outdated info at your bank, visit your bank branch to correct your personal details.
Can You Use Someone Else’s Bank Account?
No. SASSA only pays into accounts that match the applicant’s ID number and name. Using someone else’s account will lead to automatic rejection of the bank verification.
If you don’t have a bank account, you can choose to be paid through one of the cash send partners such as Pick n Pay, Shoprite, Boxer, or Checkers but only after selecting that option on the official SASSA portal.
Final Thoughts
If your SASSA status says “Bank Verification Pending,” it’s usually because of a simple error wrong account number, inactive account, or mismatched name. The key is to act quickly, fix the issue, and make sure your banking info is 100% correct.
Delays can happen, but they’re usually avoidable with a little care. And once SASSA has verified your account, your grant payment will follow shortly.
Always use the official website to track your status and make changes. Avoid third-party services or links that could compromise your personal information.
I’m Mbali Mhlongo, founder of SASSACheckStatus.com with over 3 years of experience helping SASSA beneficiaries. I write informative blogs, share updates, and provide step-by-step guidance on grants, payments, and status checks. My mission is to make SASSA support easy, reliable, and accessible for everyone in South Africa.
