How to Reinstate Your Canceled SASSA SRD R370 Application?
Are you struggling after canceling your SASSA SRD R370 grant and now need it again? Many South Africans are unsure how to reverse this decision.
The good news? SASSA allows reinstatement but only if you meet certain requirements and act quickly.
How to Reinstate Canceled SASSA SRD R370 Application? (Quick Summary)
Contents
- 1 How to Reinstate Canceled SASSA SRD R370 Application? (Quick Summary)
- 2 What Does Reinstating Your SRD Grant Mean?
- 3 Can You Reinstate a Canceled SRD Application in 2025?
- 4 Step-by-Step: How to Reinstate Your Canceled SRD R370 Application
- 5 How to Check the Status of Your Reinstated SASSA Application?
- 6 What If Your Reinstatement Request Gets Rejected?
- 7 Tips to Avoid Delays or Rejection
- 8 When Should You Submit a New SRD Application Instead of Reinstating?
- 9 Final Words
- 10 Frequently Asked Questions
- 10.1 Q. How long does the SRD reinstatement process take?
- 10.2 Q. Can I reinstate an SRD grant after more than 90 days?
- 10.3 Q. Can I complete reinstatement at a SASSA office?
- 10.4 Q. What if my phone number has changed since cancellation?
- 10.5 Q. Will I receive backdated SRD payments for the canceled period?
To reinstate your SASSA SRD R370 grant, visit https://srd.sassa.gov.za/sc19/reinstate. Verify eligibility, enter your RSA ID and registered phone number, then click “Reinstate My Canceled Application.” Update income and contact details, upload ID and bank statements, and submit. Save your reference number for tracking.
What Does Reinstating Your SRD Grant Mean?
Reinstating your SASSA Special Relief of Distress (SRD) R370 grant means asking the South African Social Security Agency to reactivate your previously canceled application for monthly financial assistance.
If your circumstances have changed and you still qualify as a low-income or unemployed individual, you can submit a reinstatement request.
You must show that you meet all updated government grant eligibility criteria, including income verification and residency status, before SASSA will process your request.
Once approved, your monthly temporary financial relief payments may resume during the upcoming disbursement cycle.
Can You Reinstate a Canceled SRD Application in 2025?
Yes. SASSA provides a grant reinstatement mechanism for individuals who previously opted out or canceled their SRD R370 applications but are now in need of government emergency financial aid. You may reinstate your application if:
- You are a South African citizen, permanent resident, or recognized refugee.
- You are currently unemployed and not receiving formal income or social assistance grants.
- You do not receive Unemployment Insurance Fund (UIF) payments.
- You are aged 18–59 years.
- Your monthly banked income is less than R624, based on means testing by SASSA.
If your financial status, employment status, or household composition changed recently, you may now qualify again.
Step-by-Step: How to Reinstate Your Canceled SRD R370 Application
Use this detailed guide to submit a SASSA SRD R370 reinstatement request online:
Step 1: Confirm Eligibility Requirements
Review the current SRD grant qualification rules on the SASSA platform. Only individuals who comply with the income threshold and social assistance criteria may reinstate their application.
Step 2: Visit the Official SASSA Reinstatement Portal
Go to:
👉 https://srd.sassa.gov.za/sc19/reinstate
Required details:
- Your RSA ID number
- The mobile number used for the original application
Step 3: Select “Reinstate My Canceled Application”
On the homepage, look for “Reinstate My Canceled Application”. And click on “click here to reinstate online”. This will take you to a verification screen where you’ll re-enter your identity number and registered cell phone number.
Step 4: Update Your Financial and Contact Details
Provide updated and accurate information about your current income, employment status, and personal circumstances. Required documents may include:
- Certified bank statements
- Affidavit confirming unemployment
- South African ID document or refugee permit
- Recent proof of residence
Ensure all data aligns with your existing SASSA profile.
Step 5: Submit the Reinstatement Form
Click submit after uploading your details. Keep a record of your application reference number to track approval or request a status update later.
How to Check the Status of Your Reinstated SASSA Application?
Once submitted, track your grant reinstatement status through the online status checker:
- Visit:
👉 https://srd.sassa.gov.za/sc19/status - Enter your:
- ID number
- Cell number used during application
- Click Submit to view your approval status, payment processing stage, and month-by-month updates.
What If Your Reinstatement Request Gets Rejected?
If your SRD reinstatement application is declined, review the specific reason listed. SASSA will give a decline code or explanation tied to income verification, UIF cross-checks, or data inconsistencies.
Step 1: Understand the Reason for Rejection
Common reasons include:
- You exceed the income limit (means test disqualifies)
- Submission of invalid documents
- You’re receiving government support elsewhere (e.g., child support grant, NSFAS, or UIF)
- Duplicate or conflicting applicant records
Step 2: Update or Correct Your Application
Based on the decline reason, do the following:
- Fix document issues (submit clear scans or certified copies)
- Provide an updated bank verification form
- Adjust your profile if you’ve recently changed addresses, bank accounts, or employment status
Step 3: Lodge a Reinstatement Appeal Online
You can submit an appeal request using the official DSD grant appeals system, especially if your rejection was due to an error or outdated data.
How to Submit a Government Grant SASSA Appeal:
- Go to:
👉 https://srd.dsd.gov.za/appeals - Log in using your RSA ID number and mobile number
- Complete the digital appeal form
- Upload any new documents that support your eligibility
- Click Submit and save your appeal reference number
Remember: Appeals must be submitted within 90 days of the decline.
Step 4: Wait for Outcome of the Appeal
Once you’ve submitted an appeal:
- Monitor your appeal decision through the DSD portal weekly
- Your case will be reviewed by SASSA appeals officers
- If approved, your SRD grant payments will resume in the next payment cycle
In case of a second rejection, you may lose eligibility for that specific period.
Tips to Avoid Delays or Rejection
- Always use your original cellphone number
- Avoid creating duplicate applications
- Keep your ID, bank details, and income status updated
- Do not delay, submit as soon as your situation qualifies you again
When Should You Submit a New SRD Application Instead of Reinstating?
Reinstatement is only valid within the specified timeframe after cancellation. You must reapply if:
- You missed the 90-day reinstatement period
- Your original application details are no longer accessible
- You now use a different ID number (refugees or special permit holders)
- You’ve had a major change in income or contact details
To apply again, use the “New Application” section on the SRD website.
Final Words
Reinstating your SASSA SRD R370 temporary grant is a simple process if your financial situation still qualifies you. The key is ensuring you meet the latest income assessment, social grant criteria, and provide truthful, complete information.
Use the official SASSA digital channels to avoid delays or scams. Once approved, your payments will restart and you’ll be able to continue receiving government financial relief when you need it most.
Frequently Asked Questions
Q. How long does the SRD reinstatement process take?
It usually takes between 7 to 14 business days depending on case load and document verification speed.
Q. Can I reinstate an SRD grant after more than 90 days?
No. After 90 days, your cancellation becomes permanent and you must submit a new SRD grant application.
Q. Can I complete reinstatement at a SASSA office?
No. All SRD-related services, including reinstatement and appeals, are processed exclusively online through the official SASSA websites.
Q. What if my phone number has changed since cancellation?
You must update your phone number through the “Update Contact Details” page on the SRD website before attempting reinstatement.
Q. Will I receive backdated SRD payments for the canceled period?
No. SASSA does not provide retroactive payments for months during which your grant was canceled or inactive.
I’m Mbali Mhlongo, founder of SASSACheckStatus.com with over 3 years of experience helping SASSA beneficiaries. I write informative blogs, share updates, and provide step-by-step guidance on grants, payments, and status checks. My mission is to make SASSA support easy, reliable, and accessible for everyone in South Africa.
